Certified eBay Marketplace Specialist

Win on
eBay.
Globally.

Full-service eBay management — account setup, bulk listing, Cassini SEO, Promoted Listings, eBay Store design, feedback management and seller reinstatement. UK, US, DE, AU and beyond.

eBay UK
eBay US
eBay Germany
eBay Australia
Multi-variation Listings
Promoted Listings
Our eBay track record
150+
eBay stores managed globally
↑ UK, US, DE & AU
Average sales increase after optimisation
↑ Within 60 days
50k+
eBay listings created & optimised
↑ Across all categories
99.8%
Avg. positive feedback maintained
↑ For managed accounts
Actively managing eBay accounts across 4 marketplaces · Updated March 2026
Service 01

eBay Seller Account
Setup & Management

From registering your eBay seller account to maintaining Top Rated Seller status — we handle every operational detail so you can focus on growth.

1
Account registration & category setup
Full eBay seller account creation, business verification, payment policy setup and category approval — for UK, US, DE and AU marketplaces.
2
Top Rated Seller maintenance
Daily monitoring of dispatch time, tracking rate, return rate and defect rate to maintain TRS status and the 10% final value fee discount.
3
Shipping & returns policy optimisation
We set up competitive free postage, 30-day returns and same-day dispatch policies — all key Cassini ranking signals.
4
Performance dashboard monitoring
Weekly review of eBay Seller Hub metrics — impressions, click rate, conversion rate and sales velocity across all your listings.
Seller Hub · Account Summary
Seller Dashboard
Top Rated ⭐
Key Cassini Ranking Signals
Free Postage
Same-day Dispatch
Sales History
87%
Seller Rating
99%
Listing Quality
92%
Estimated Cassini rank: Top 3% in your category after EcomLinx optimisation
Service 02

eBay Listing & Cassini SEO

Keyword-optimised titles, item specifics, competitive pricing and high-quality imagery — all structured around eBay's Cassini search algorithm to rank above your competition.

Listing Optimisation Report
Before vs After — 8 listings analysed
Before
38%
Avg. listing quality
Page 4–7 ranking
After
91%
Avg. listing quality
Page 1 ranking
What we optimise
Title — 80 char max with primary keyword at front
Item specifics — 100% completed per category
Description — HTML-free, keyword-rich, benefit-led
Images — 12 photos, white BG, 1600px minimum
Pricing — competitive analysis & repricing strategy
Cassini Keyword Research
eBay-specific keyword tools to find high-traffic, buyer-intent search terms your listings need to rank for.
Item Specifics Completion
100% item specifics filled for every listing — the single biggest Cassini ranking factor most sellers neglect.
Multi-variation Listings
Consolidate size, colour and style variants into single optimised multi-variation listings to boost sales rank.
Competitive Pricing Analysis
Regular competitive analysis and repricing recommendations to stay in the Buy Box and win the sale.
Service 03

eBay Shop Design

A professionally branded eBay shop that builds buyer trust, drives repeat purchases and showcases your full catalogue — on all subscription levels.

CraftWood UK
Premium Furniture & Home Décor
4,820
Items
99.7%
Feedback
12K+
Followers
All Items Dining Living Room Outdoor Sale
🪑
Oak Dining Chair
£89.99
🛋️
3-Seat Sofa
£449.00
🪴
Plant Stand
£24.99
Shop Header & Branding
Custom shop banner, logo integration, brand colours and professional shop description that builds instant buyer confidence.
Category Organisation
Custom category structure designed to aid navigation, improve buyer experience and increase basket size through browsing.
Promotional Banners
Seasonal sale banners, new arrivals spotlights and coupon code promotion banners designed and updated regularly.
Newsletter & Followers
eBay newsletter setup and a follower growth strategy to build your subscriber base for promotional campaigns.
Service 05

Bulk Listing & Catalogue Management

Upload thousands of SKUs quickly and accurately using eBay's bulk upload tools, CSV files and third-party integrations — with full Cassini optimisation on every listing.

CSV Bulk Upload
Structured CSV files for 100s or 10,000s of listings — including all item specifics, images, pricing and variations. Ready to upload on day one.
All categoriesVariations
Sellbrite & Linnworks Integration
Full setup and management of Sellbrite and Linnworks for multi-channel inventory sync, order routing and listing management.
SellbriteLinnworks
Catalogue Revise & Refresh
Bulk revise existing listings to fix item specifics, refresh titles, update images and improve Cassini scores across your entire catalogue.
ReviseCassini
Category Migration
Moving products to better-matched eBay categories when eBay updates its taxonomy — protecting ranking and avoiding suppression.
CategoriesMigration
Cross-border Listing
Adapting UK listings for the eBay US, DE and AU marketplaces — localised titles, pricing and item specifics per market.
UK → USInternational
Listing Compliance Audit
Full review of your catalogue for policy violations, VeRO issues, prohibited items and quality suppression risks before they cost you your account.
ComplianceVeRO
Feedback Manager · Recent Reviews
99.8%
Positive feedback
Positive
2,841
Neutral
3
Negative
2
Recent feedback
JT
"Perfect item, fast dispatch, great seller — exactly as described. Will buy again."
★★★★★
2h ago
SR
"Superb quality and packed really well. Arrived next day. Highly recommend!"
★★★★★
6h ago
MP
"Great communication. Minor delay but seller kept me updated throughout."
★★★★★
1d ago
Service 06

Feedback & Reputation Management

Your eBay feedback score is your most valuable asset. We protect it proactively — responding to buyers, resolving disputes and requesting feedback removal before it damages your standing.

1
Proactive buyer communication
Post-purchase messaging templates, delivery updates and satisfaction follow-ups that generate positive feedback and prevent neutral/negative reviews.
2
Negative feedback removal requests
When negative feedback is unjustified or left in error, we submit formal eBay feedback removal requests with supporting evidence.
3
Defect & case management
We handle all open Item Not Received (INR) and Not As Described (NAD) cases with evidence-based responses to minimise defects.
4
Top Rated Seller protection
Daily monitoring of the 4 TRS metrics — if anything moves toward the threshold we intervene immediately before status is lost.
Service 07

eBay Account Reinstatement

Account suspended or listing removed? Our eBay reinstatement specialists have recovered accounts across every violation type — acting fast because every day offline means lost revenue.

⚠️ eBay account suspended or restricted?
Do not attempt to appeal without a specialist. A generic or poorly structured appeal will be rejected and can reduce your chances of reinstatement permanently.
1
Suspension analysis
We review your account history, suspension notice and eBay's internal flags to identify the exact cause — within 4 hours of engagement.
2
Appeal letter drafted
A structured, eBay-compliant appeal covering root cause acknowledgement, corrective actions taken and preventive measures — written by our specialists.
3
Submitted & managed
We handle all eBay Trust & Safety communication, follow-up messages and escalations until your account is reinstated.
Policy violation
Listings removed for policy breach, prohibited items or eBay catalogue inaccuracies — we fix the root cause and appeal.
Performance-based
Below-standard seller metrics, high defect rates or late dispatch — we restore your metrics and file the appeal.
VeRO / IP claims
Listings removed via VeRO (Verified Rights Owner) programme — we help document your authority to sell and contest unjust claims.
Stealth & related accounts
Suspended for a related account or previous history — we advise on the correct path forward and compliant account recovery.
eBay marketplaces we manage
🇬🇧
eBay UK
ebay.co.uk
Live
🇺🇸
eBay US
ebay.com
Live
🇩🇪
eBay Germany
ebay.de
Live
🇦🇺
eBay Australia
ebay.com.au
Live
🇮🇹
eBay Italy
ebay.it
Coming soon
150+
eBay stores managed
50k+
Listings created & optimised
Avg. sales growth in 60 days
99.8%
Avg. positive feedback score
Pricing

Transparent eBay service plans

Flat monthly fees — no percentage of sales, no hidden charges. Ad spend billed directly by eBay to your account.

Starter
For new eBay sellers
£120/mo
or ₹12,000/mo for India-based sellers
eBay account setup & policies
Up to 100 listings optimised
Promoted Listings Standard setup
Feedback monitoring
Monthly report · 1 marketplace
Enterprise
For high-volume sellers
Custom
Bespoke · Talk to our team
Everything in Growth
Unlimited listings
Linnworks / Sellbrite full integration
Custom eBay Shop design
All eBay marketplaces · Dedicated manager
All prices ex VAT/GST · Minimum 3-month engagement · Cancel with 30 days notice · eBay ad fees billed by eBay directly
Client stories

eBay sellers who grew with EcomLinx

★★★★★

"We had 2,400 SKUs sitting in a spreadsheet. EcomLinx bulk-listed the entire catalogue in 4 days, fully Cassini-optimised. Our eBay sales tripled in the first month. The Linnworks integration they set up runs completely on its own now."

SR
Sarah Reynolds
Head of eCommerce · Rustico Gifts
eBay UK · 3× sales in month 1
★★★★★

"EcomLinx redesigned our eBay shop, rebuilt every listing with item specifics and launched Promoted Listings. Our revenue went from £4,200/month to £11,600/month in 8 weeks. I genuinely couldn't believe the difference item specifics made."

DM
David Moore
Owner · CraftWood UK
eBay UK · £11.6k/mo revenue
★★★★★

"My eBay account was suspended for a related account issue. I'd been trying to resolve it for 6 weeks with no success. EcomLinx took over, filed the right appeal and had me reinstated in 9 days. Absolute lifesavers."

KP
Karen Price
Seller · Vintage Finds UK
eBay UK · Reinstated in 9 days
FAQ

eBay services — common questions

What is Cassini and why does it matter for my eBay sales?
Cassini is eBay's internal search algorithm — it decides which listings appear at the top of search results. It ranks listings based on sales history, item specifics completion, free postage, same-day dispatch, seller rating, competitive pricing and listing quality. Most sellers' listings rank poorly simply because item specifics are incomplete. Our Cassini optimisation typically moves listings from page 4–7 to page 1 within 2–4 weeks.
Can you manage eBay accounts in multiple countries at once?
Yes — we actively manage accounts across eBay UK, eBay US, eBay Germany and eBay Australia. For cross-border listings we localise titles, pricing and item specifics per market. Our Growth plan covers 2 marketplaces, and our Enterprise plan covers all markets simultaneously with a dedicated manager.
How does Promoted Listings Standard pricing work — and how do you optimise it?
Promoted Listings Standard is a cost-per-sale model — you only pay the ad rate when a buyer clicks your promoted listing and purchases within 30 days. We monitor eBay's suggested rates by category daily and set rates slightly above the suggested rate in competitive categories to maximise placement. We review performance weekly and adjust rates based on impressions, click-through rate and conversion data.
How many listings can you bulk-upload and how long does it take?
There's no hard limit — we've uploaded catalogues from 100 to 10,000+ SKUs. Timelines depend on how complete your product data is. With complete data (images, descriptions, specs) we typically upload 500 listings per day. If data needs to be sourced or created, allow 2–3 days per 100 listings for full Cassini optimisation. We always prioritise your top sellers first.
Can you help with VeRO listing removals and IP disputes?
Yes. VeRO (Verified Rights Owner) removals are one of the most frustrating issues eBay sellers face — especially when you're an authorised reseller. We help you document your authority to sell the products (invoices, authorisation letters, distributor agreements) and submit a counter-notice to eBay. We've successfully overturned unjust VeRO removals for multiple clients.
Do your fees include eBay listing fees and Promoted Listings spend?
No — our fees are for management services only. eBay's own fees (insertion fees, final value fees, Promoted Listings ad costs) are billed directly by eBay to your seller account. We manage the strategy and execution; eBay bills you directly for their platform charges. This keeps everything transparent with no markup on your ad spend.

Ready to grow your eBay sales?

Book a free eBay audit — we'll review your listings, Cassini scores, shop setup and ads, then tell you exactly what we'd fix first.

Free · No credit card · Results within 48 hours